Frequently Asked Questions
How does Cotton and Twine subscription work?
Its simple. You subscribe by clicking on SUBSCRIBE, then enter your details. Sit back and wait for the your first box to arrive.
What is in the Cotton and Twine craft box?
Every box will be full of lovely crafting surprises and will always contain an exclusive design varying between cross-stitch and tapestry. There will only be a limited number of subscriptions available so that the designs remain exclusive.
The boxes include all the materials, tools and instructions to make something beautiful for your home. As the Historical Sampler Company we have always strived to produce the highest quality product and we will continue this ethos with our Cotton and Twine subscription boxes.
Each box will feature crafting accessories that we have sourced from around the World bringing you something new and different every time. Whilst you are crafting you can also enjoy the tasty treats that will be included in your lovely craft box.
What box will I receive when I susbscribe
The dates for 2018 are 26th of each month. When you subscribe you will receive the next available months delivery – i.e. if you subscribe on 8th May you will receive your first box on 26th May. Your first payment will be taken when you subscribe and thereafter payments will be taken 1 day before the box is despatched. We use Royal Mail for all our posting.
Will I receive my next box automatically.
Yes. With your monthly subscription service you will receive a box every month for as long as you like. If you wish to cancel your subscription go to your Paypal account and cancel the payments You don’t need to do anything after your original subscription. There are no contracts and no commitments.
What methods of payment do you use?
For your security we use Paypal as our payment method. Your details will be stored securely by Paypal. Do no worry if you do not have to have a Paypal account you can just use your credit or debit card details on the Paypal payment page. We also need your full address and email when you subscribe.
Is it possible to give a subscription to Cotton and Twine as a gift?
Yes you can. Just enter the recipient’s details in the Shipping Address box then you can cancel at any point after the first box has gone out, so you can give the number of month’s subscription to suit your budget.
Is the Cotton and Twine subscription box suitable for beginners?
Cotton and Twine projects are suitable for beginners/intermediate levels and we give full instructions in each box. We also have tutorials on our web site.